Rental Terms
All vehicle rentals come with a comprehensive Rental Agreement, which you will receive at the time of booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance coverage, charges, and your obligations for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle with Ayr
- To rent a vehicle from Ayr Car Hire, you must be at least 21 years old, though age restrictions may differ depending on the vehicle type. A valid driving license appropriate for the category of the vehicle is required, along with proof of identity and current address. Ensure you have valid payment information and a security deposit. Additional requirements may be outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be completed via our website, by telephone, or directly at our Ayr location. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed by both parties. Please ensure the vehicle is returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged accordingly. The vehicle should be returned with the same fuel level as at collection; refueling fees will apply if it is returned with less fuel. Late returns may incur extra charges, so please inform us as soon as possible if you expect to return the vehicle late. You will be held responsible for any parking fines, traffic violations, or charges that arise during the rental period, in addition to an administration fee.
Insurance and Liability Terms
- All car rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. For those seeking further protection, additional insurance options may be available to lower your financial exposure. Please review these options thoroughly. You will be liable for damages or losses up to the insurance excess unless you have opted for extra coverage. Responsibility for damages resulting from negligence or misuse remains with you, irrespective of your insurance policy.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional fees.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any illegal activities. Activities such as racing, rallying, off-roading, or other dangerous maneuvers are prohibited. Transporting hazardous materials is also not allowed. Sub-letting, permitting unauthorized drivers, or driving under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should not be overloaded or driven outside the agreed geographical limits without prior consent.
Breach of these terms may lead to rental termination and charges.
8. Liability Restrictions
To the fullest extent allowed under English and Welsh law, Ayr Car Hire will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the amount paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury caused by negligence, or for fraudulent actions.
Ayr Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Ayr Car Hire Services
Riverside Way, Ayr KA8 0AB, UK
Contact Number::
443332100115